In order to manage your Orders, you need to search for them from within your Control Panel with Mitra Teknologi Indonesia, and access their Order Information view.
To List/Search and Manage Orders
-
Login to your Control Panel:
For Resellers: See details
For Customers: See details
-
Next, click
For Resellers: Products -> List All Orders.
For Customers: Manage Orders -> List/Search Orders.
-
Search for the specific Product Orders by selecting the appropriate Product under the For Product drop-down menu.
NoteFor Resellers: You may search for Orders belonging to your Sub-Resellers by selecting the Include Sub-Reseller's results check box.
Additional InformationFor Resellers: Instructions for Listing All Orders under your Reseller Account
Instructions for Listing All Orders under your Customer Account
-
On the next page, you would see a list of Product specific Orders bought through Mitra Teknologi Indonesia. Click the domain name associated with an Order to reach the Order Overview.
-
Click the Product specific tab on the right hand side to reach the Order Information view, from where you can manage the Order.
For Resellers: You can also use the Search Bar on the Control Panel home page to bring up the Order Information view for an Order. This Search Bar will also be available on the topmost menu bar, in every page of the Reseller Control Panel.
-
Provide the domain name in the search field.
-
Select Order from the drop-down menu.
-
Click the Search button.
-
On the next page, click the Product specific tab on the right hand side.